Terms and Conditions

Effective Date: 1.1.2025

These Terms and Conditions (“Terms”) govern your use of the website [www.fleurishfloral.com] (“Website”) and the purchase of products and services offered by you (“Company,” “we,” “us,” or “our”). By accessing the Website or placing an order, you agree to be bound by these Terms.

1. Products and Services

(a) All floral products are subject to seasonal availability. The Company reserves the right to make substitutions of equal or greater value without prior notice where specific flowers are unavailable.
(b) Images displayed on the Website are for illustrative purposes only. Actual arrangements may vary.

2. Orders and Payments

(a) Orders are deemed accepted only upon receipt of full payment.
(b) All payments are processed securely through third-party payment providers. The Company shall not be liable for any errors, omissions, or breaches caused by such providers.
(c) Prices are subject to change without notice. Applicable taxes and delivery charges will be added at checkout.

3. Delivery and Pickup

(a) The Company will make reasonable efforts to deliver orders at the requested date and time. However, delivery times are estimates only and not guaranteed.
(b) The customer is responsible for providing accurate delivery information. The Company shall not be liable for delays or failed deliveries caused by incorrect or incomplete information.
(c) The risk of loss and title for products pass to the customer upon delivery.

4. Refunds and Cancellations

(a) Cancellations made more than [3 days for regular orders/ 10 days for events] prior to the scheduled delivery date may be eligible for a full refund.
(b) Cancellations made after that period may not be refundable due to the perishable nature of floral products.
(c) Any concerns regarding product quality must be reported within 24 hours of delivery. Remedies shall be provided at the Company’s sole discretion.

5. Event Bookings

(a) A non-refundable deposit of [$100] is required to secure event services.
(b) The remaining balance is due no later than [1 day] prior to the event date.
(c) Substantial changes in design, scope, or venue may result in revised pricing.

6. Intellectual Property

All content on the Website, including but not limited to images, logos, text, and designs, is the exclusive property of the Company and protected by applicable intellectual property laws. Unauthorized reproduction, distribution, or use is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website, the purchase of products, or the provision of services.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, employees, and agents from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the Website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of laws principles.

10. Dispute Resolution

Any disputes arising under these Terms, or concerning the use of this Website or provision of any services through this Website, shall be subject to the exclusive jurisdiction of the courts located in New York County in New York State.

Terms & Conditions